NADRA
Customer Care

NADRA's online complaint system provides multichannel capabilities, advanced reporting functionalities as well as a platform for cross-function collaboration and immediate customer feedback system

How it works

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Improved Customer
Experience

NADRA's improved Complaint Management System provides users
with the capability to track each complaint through its lifecycle. Embedded
intelligence ensures that users do not face similar issues in the future

Efficient and Effective
Processing of Complaints

A fully automated management system with real-time monitoring
ensures timely resolution of complaints

Efficient and Effective
Processing of Complaints

A fully automated management system with real-time monitoring
ensures timely resolution of complaints

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24/7 Support

NADRA Customer Care is committed to deliver highest level of service
for the satisfaction of its customer and operates 24/7.
For further queries please contact our helpline at
1777 (for subscribers of Mobilink,Ufone,Telenor and Zong),
+92 51 111 786 100 (for fixed lines and overseas applicants)

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